FAQ

FACTORY OR TRADING COMPANY: We are not only a trading company, but also a factory. We have own factory which is specialized in producing various kind of jute bags, cotton bags and canvas bags products.

DETAILS REQUIRED FOR A PRECISE QUOTATION:

1.Size of the bag

2.Colour of the bag

3.Handle type & length

4.Material

5.Printing details with artwork file

6.Quantity

7.Full address with postal code

8.Shipping option(by sea, by air or by courier)

INQUIRY: Please send us your queries by E-mail at greenplanetjute@gmail.com with above details properly, we will send you a quotation within 12-24 hours.

LOGO AND DESIGN: After inquiry and price confirmed, please offer us your logo which you want to make it print on the item bag.

ARTWORK: Do please offer your ARTWORK in PSD, CDR, Ai or PDF formats . So that we can make sure logo print clear engouth.

HANDLE: Flat tape handle, Rope/Padded handle, Fabric handle or Cane handle.

SURFACE PROCESSING: JUTE:- Laminated or Non Laminated.

SAMPLE: It takes us 5 – 10 days to prepare the samples that will be of same quality of material of actual bags & same size and designs. The samples are sent on “PAID” basis. We need client’s courier account details to send samples.

ORDER QUANTITY: We accept small quantity order. If you are a small wholesaler we will grow up with you together. In a word, We are looking forward to meeting new friends from all over the world to develop and benefit together.

PAYMENT AND DEPOSIT: T/T or L/C.

QUALITY ASSURED: We assure you a quality product, timely delivery and value for money. However, for your satisfaction you can have the goods inspected by any surveyor of your choice at your cost prior to shipment.

PRODUCTION AND MANUFACTURE: Once order confirmed and sewing start, any change will contribute to extra cost, it should be covered by whom make the change.

PRODUCTION TIME: For 1000 pieces bags around 13-15 days, it's depends on quantity, the more bags the longer time it takes.

PRODUCTION FINISH AND DELIVERY: We offer picture and details of goods after production finished, and your QC inspection welcome! We will do spare no effort to support your QC. We will delivery cargo as u required.

PACKING METHOD: Generally we pack our bags in a 7-ply corrugated carton box with a poly bag inside. If you want to pack each product in a single poly bag, you have to inform us before placing the order. Specific carton size is also available.

SHIPPING OPTION: If shipment By Courier (door to door service via 7-10 days in normal condition, better for items less than 100 kg). If shipment By Air (faster through 4-6 days, but ship to destination airport, better for items urgent). If shipment By Sea(economic to destination sea port with long shipping time such as one month to Europe, better for items over than 100 kg and time not emergency).

VARIATION IN BAG SIZE: Sizes may vary up to 1 cm.

BAG ITEMS AND DEFECT: All these bag items are hand work, and with help of machine. We can't make it 100%perfect, but we do sure to make it as perfect as we can!

COLOURS: We use Azo free colours for both dyeing and printing. Normally we use Azo free colours for printing. Azo free dyeing is available on request.